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Employee reactions to user incivility in academic libraries
(2019)
Workplace incivility and its consequences have been studied by many scholars; however, little attention has been given to the phenomenon in the library environment. More specifically, empirical research in the Library and ...
Factors affecting knowledge creation in academic libraries
(2019)
Knowledge has been widely recognised as the most valuable asset of an organisation and the creation of new knowledge as a prerequisite for improving service quality and achieving innovation. The current study, adopting a ...
Knowledge Management Perceptions in Academic Libraries
(2017)
Despite the increasing interest taken in knowledge management (KM) by a wide range of practitioners as well as the library and information science (LIS) community, knowledge management is not systematically applied in ...