Critical constructs of digital library interaction

Abstract

The perception of fundamental dimensions of digital library (DL) interaction requires the deep exploration of interactive events. Interaction in DLs depends to a great degree on the content they provide. The present study validates a theoretical framework for the usefulness-usability linking, based on the areas of HCI and Information Behaviour. An online questionnaire survey was employed to elicit DL users’ opinions on the usefulness and usability of an Open Access system. Results demonstrate the most crucial system and content evaluation attributes that can affect satisfaction on the usefulness and usability of DLs.