Browsing Βιβλιοθηκονομία και Επιστήμη της Πληροφόρησης / Library and Information Science by Subject "ISO 9000 series"
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Issues and perceptions for ISO 9000 implementation in Greek academic libraries
(2008)Quality has been defined in many different ways and it forms a complex and subjective concept, incorporating at any given time the true (expressed and implied) needs of all those involved. A possible approach in the context ...