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Affective relationships between users and libraries in times of economic stress
(2015)
Academic libraries are considered as key factors in the educational system of a country and strong pylons for the economic and societal development. During the current economic recession, libraries have been struck by ...
Performance evaluation of academic libraries
(Πανεπιστήμιο Ιωαννίνων, 2008)
This paper describes an action model to measure the performance of libraries. The proposed model is based in the CAF - Common Assessment Framework, the Balanced Scorecard and the Analytic Hierarchy Process (AHP). The ...