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    • TQM in Greece: the case study of an academic library 

      Κοκκόρη, Βασιλική; Kokkori, Vasiliki (Εθνικό Μετσόβιο Πολυτεχνίο, 2000)
      Academic libraries are a powerful tool for education and research. The library's significance in the university has been underlined by all studies because it takes part directly and effectively in institution's life. The ...