Virtual maps-virtual worlds: testing the usability of a Greek virtual cultural map

Abstract

The authors report on the findings of a usability test conducted to evaluate the usability of the VeriaGrid online system. The VeriaGrid (www.theveriagrid.org) is a prototype virtual map that focuses on the provision of information related to the cultural heritage of the city of Veria (Greece). It has been developed under the Light Project by the Central Public Library of Veria (www.libver.gr). It is an interactive application that includes various functional or thematic areas such as an interactive digital map of Veria, image gallery, videoclips, panoramic site photos, and general information about the city of Veria. The findings of the usability test revealed that users had some difficulties in using novel features of the digital map (such as the Recommended Points and the Routes functions) and finding textual information about cultural heritage of the city of Veria. Users, however, were satisfied with the overall usability of the system. In light of these findings, some recommendations for improving the usability of the system are made.